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At Croft Mill, we value your privacy as much as you value quality fabrics for your creative projects. This policy explains how we handle your personal information with the same care we apply to selecting our European dress fabrics and designer remnants.

1. Who We Are

Croft Mill Fabrics (www.croftmillfabrics.com) is a premium fabric retailer specializing in dressmaking materials, seasonal collections, and haberdashery for discerning makers worldwide.

2. Information We Collect

Like carefully chosen stitches in a garment, we collect only what’s necessary:

  • Order Information: Name, address, email, and payment details when you purchase our Autumn/Winter dress fabrics or Closet Core patterns
  • Account Details: For customers who create accounts to track orders or save favorites
  • Communication Records: Emails to [email protected] and survey responses
  • Technical Data: IP address, browser type, and how you navigate our site (like which fabric categories you explore)

3. How We Use Your Information

We treat your data like premium fabric – with purpose and care:

  • Process orders for our cotton lawns or Christmas fabrics
  • Provide maker-to-maker customer support
  • Improve our website experience (like making it easier to find dressmaking patterns)
  • Send relevant updates (only if you opt in) about new European dress fabrics or sales
  • Prevent fraud, just as we carefully inspect our ex-designer fabrics

4. Data Sharing & Disclosure

We’re as selective with data sharing as we are with our fabric suppliers:

  • Payment Processors: Visa, MasterCard, JCB, and PayPal for transaction processing
  • Shipping Partners: Only what’s needed to deliver your fabric bundles
  • Legal Requirements: When required by law, like the perfect stitch tension
  • Business Transfers: If Croft Mill changes ownership (though our quality standards won’t)

We never sell your information to third-party marketers.

5. International Data Transfers

Since we serve makers globally (except some Asian/remote regions), your data may be transferred internationally with appropriate safeguards, just as we carefully ship our delicate cotton poplins worldwide.

6. Data Security

We protect your information with the same attention we give to packaging our fabrics:

  • SSL encryption throughout our website
  • Regular security assessments
  • Limited employee access to sensitive data

7. Your Rights

You have control over your data, just as you do with your creative projects:

  • Access the personal data we hold
  • Correct inaccurate information
  • Request deletion (where applicable)
  • Opt-out of marketing communications
  • Withdraw consent for processing

Contact [email protected] to exercise these rights.

8. Cookies & Tracking

We use cookies and similar technologies like essential sewing tools:

  • Essential Cookies: For shopping cart functionality (like holding your fabric selections)
  • Analytics Cookies: To understand how makers use our site (anonymously)
  • Preference Cookies: To remember your settings

You can manage cookies through your browser settings.

9. Policy Updates

We may update this policy as our business evolves, just as we update our fabric collections seasonally. Significant changes will be communicated to you.

10. Contact Us

For privacy questions or concerns, email our maker-support team at:
[email protected]
or write to:
Croft Mill Fabrics
3441 Weekley Street
San Antonio, TX 78205
USA

Thank you for trusting us with your creative journey and your personal information. We handle both with the utmost care.